FAQs

Can I return the item if I don't like it?

Yes, you can return the item within fourteen days without giving any reason if you are not satisfied with it. The return period starts on the day on which you or a third party other than the carrier designated by you received the goods. Please note that you will be responsible for the return shipping costs if the item corresponds to the goods ordered. For a refund, the goods must be in perfect condition and the refund will be made as soon as we have received the goods back or have received proof of dispatch.

How can I check the status of my order?

You will receive a receipt for your order immediately after placing your order. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order at any time on the Track Order page.

Do you offer a quality guarantee for all products sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damage, please contact us immediately and we will do our best to solve the problem and ensure your satisfaction

How can I contact you?

You can contact us via email. You can also open a chat with us by clicking on the link provided and let us know if you have any questions or concerns.

Do you offer a refund if I don't like the product?

Yes, we offer a refund if you do not like the product. You can cancel the contract within fourteen days and return the product. As soon as we have received the goods back or you have provided proof of shipment, we will refund you the full purchase price. Please note that the return costs are to be borne by you, provided that the goods delivered correspond to those ordered.

How can I order from your website?

To order from our website, simply select the offer above and click the "Buy Now" button. Then enter your shipping and billing details and your order will be dispatched to you as soon as possible. Payment is accepted via Paypal, Mastercard, Visa and AMEX.